Shipping policy

Order Processing, Shipping and Fulfillment Information:

  • Processing and fulfillment takes 1-3 business days.

  • Orders are processed during Open Business Hours.

Hours of Operation:

Open: Tuesday - Saturday 10am-7pm (EST)

Closed: Sunday - Monday & Major Holidays

 

Please Review Your Order for Accuracy Before Checkout:

  • We do not accept responsibility for updating incorrect addresses or making product changes or corrections after your order is placed.

  • Discounts or add-ons cannot be applied after your order has been placed.

     

    Processing & Fulfillment Details:

  • Orders are typically processed within 1-2 business days.

  • Orders placed on weekends or holidays will be processed the following business day.

  • You will receive an order confirmation via email once your order has been processed and shipped out.

     

    Tracking Information:

  • A tracking number will be sent via email once your order is fulfilled, indicating that USPS has your package.

  • Once your order leaves our facility, we cannot be held responsible for misplaced, lost, or stolen packages.

  • The customer is responsible for all costs associated with incorrectly addressed orders (e.g., if a package is returned to us due to an incorrect address or multiple delivery attempts).

Pick Up Orders

  • Pickup Orders are typically processed within 1 business day.

  • Orders are available for pickup at our Long Island location: 15 Atlantic Ave, Lynbrook, NY 1163.

  • You will receive a confirmation email/text when your order is ready for pickup.

    Pick up Hours:

    Monday: Closed

    Tuesday: 10am-7pm

    Wednesday: 10am-7pm

    Thursday: Closed

    Friday: 10am-7pm

    Saturday: 9am-4pm

    Sunday: Closed

Refund and Cancellation Policy:

  • We do not cancel or refund orders after they are placed, in transit, or after delivery.

  • Returns and Exchanges are not accepted. All orders are final sale.

THE LASH EFFECT LLC is not responsible for any damaged, lost or stolen packages.